Membership

Australia’s pre-eminent Customer Experience Organisation


Why become a member?

CXlence is Australia’s pre-eminent Customer Experience Organisation, that has the exclusive rights to the American Customer Satisfaction Index in Australia.

Built by the people who started the industry in Australia, who invoke thought leadership at the highest levels internationally, it is the organisation that leading CX firms choose to partner with.

Members experience a range of benefits according to classification, and receive more value than other competing CX membership platforms.

Individual Fees

$ 250 +GST (Per Annum)

 Includes 1 free nomination to Awards


  • Certificate of membership
  • Invitation to closed Linkedin group
  • Discounts to CX functions/speakers
  • 10% discount to Gala Awards Dinner
  • One free nomination to Awards Program ( valued at $275)
  • Access to Resource Centre
Join Here

Small Business

$ 2,500 +GST (Per Annum) (1-25) Employees

 Includes 5 free tickets to any event or annual dinner


  • Certificate of Membership
  • Invitation to closed Linkedin group
  • Discounts to CX functions/speakers
  • 10% discount table of 10 at Gala Awards Dinner
  • One free individual and one free business nomination to Awards Program ( valued at $765)
  • Unlimted access to our Resource Centre
Join Here

Medium business

$ 5,000 +GST (Per Annum) (26-199) Employees

 Includes 10 free tickets to any event or annual dinner


  • Certificate of Membership
  • Invitation to closed Linkedin group
  • Discounts to CX functions/speakers
  • 10% discount table of 10 at Gala Awards Dinner
  • One free business nomination, one free client or supplier Nomination and two free individual nominations to Awards Program ( valued at $1,540)
  • Unlimited access to our Resource Centre
Join Here

Large business

$ 8,500 +GST (Per Annum) (200+) Employees

 includes 15 tickets to any event or annual dinner


  • Certificate of Membership
  • Invitation to closed Linkedin group
  • Discounts to CX functions/speakers
  • 10% discount table of 10 at Gala Awards Dinner
  • One free business nomination, two free client or supplier nominations, and two free individual nominations to Awards Program ( valued at $2015)
  • Unlimited access to our Resource Centre
Join Here
Terms and Conditions